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Promoted articles

  • (APP) Setting up your device with the Bond Home application

    Setting up your new Bond device or adding a new...

  • Bond Bridge Setup

    Want help setting up your Bond Bridge on your A...

  • Vertilux Bond Setup

  • Mecho Bond Setup

  • (SKS-500) Sidekick Shade remote Manuals

      Sidekick is a 5-channel wireless keypad ...

  • (Outdoor Lighting) Dimmer set up

    Setting up Smart By Bond Outdoor lighting  Co...

  • Infratech Setup

  • (SBB) Smart By Bond Set Up Guide

    Sections Setting up (SBB Fan) Device  Adding...

    Knowledge base

    Bond Home Application

    (App) Application feature videos

    • (APP) Application feature videos

    Account related information

    • (App) Change password
    • (App) Find Bond Token and Account code
    • (App) Password Reset

    General

    • (APP) Alexa and Google integration setup
    • (APP) Location information for schedules
    • List of Common Terms
    • (APP) How to find the App version on the Bond Home Application.
    • (APP) How to find the Bond Serial Number
    • (App) Changing Password using the Bond Home application
    See all 7 articles

    Set Up

    • (APP) Setting up your device with the Bond Home application
    • (App) Using Scenes
    • (APP) Changing language
    • (APP) Not able to use QR code during setup
    • (App) Setting up and Using Groups
    • (APP) Unpairing and Removing a Shade
    See all 7 articles

    Integrations

    • (App) Using Bond Home Scenes with Integrations

    Bond Bridge

    Setting Up

    • Bond Bridge Setup
    • (Bond Bridge) Manual Programming a Remote
    • (Bond Bridge & Pro) Programming a Fireplace remote
    • (Bond Bridge) Adding a Ceiling Fan
    • Alexa commands when using the Bond Home application
    • Bond Bridge Google commands when using the Bond Home application
    See all 7 articles

    BOND Related

    • Bond Bridge - 2.4GHz remotes are not supported
    • (Bond Bridge & Pro) Remote recorded manually do not have a dimmer

    General

    • (Bond Bridge) Changing a device name
    • (Bond Bridge) (Bond Bridge and Pro) How to reboot your Bond Bridge product
    • (Bond Bridge and Pro) Why doesn't the center ring flash anymore
    • (Bond Bridge) - ID showing as a WiFi network
    • (Bond Bridge & Pro) Supported RF remote controls
    • (Bond Bridge) Changing email address for bond account
    See all 13 articles

    Problem Solving

    • (Bond Bridge) How to determine an IR or RF remote.
    • (Bond Bridge) Center ring colors
    • Google Assistant troubleshooting when using the Bond Home application
    • Alexa integration troubleshooting when using the Bond Home application
    • Integration Problem Solving
    • (Bond Bridge) programming the IN2TX45 remote using the Bond Home application
    See all 12 articles

    User Guide and Instruction Manual - bond bridge

    • (Bond Bridge) TDBU shades
    • (Bond Bridge) Add a Generic Device

    Advanced Settings

    • (Bond Bridge) Setting the shade type
    • (Bond Bridge) Not able to dim ceiling fan light through Integration
    • (Bond Bridge) Removing a device
    • (Bond Bridge) Setting schedules using the Bond Home application
    • (Bond Bridge) Advanced Network Settings
    • Usage History - Bond Home application
    See all 11 articles

    Bond Bridge Pro

    Special Features

    • (Bond Bridge & Pro) Using the Virtual Remote Control

    Shades

    • (Bond Bridge Pro) Technologies Where We Do Hembar Alignment

    Advanced settings

    • (Bond Bridge Pro) Advanced Settings videos

    Setup

    • (Bond Bridge Pro) Initial Set UP video

    Bond Related

    • (Bond Bridge Pro) Remote recorded manually do not have a dimmer

    Problem Solving

    • (Bond Bridge & Pro) Green WiFi reset
    • (Bond Bridge & Pro) allen + roth shade help
    • (Bond Bridge & Pro) Center ring colors
    • (Bond Bridge Pro) Factory White Reset
    • (Bond Bridge Pro) Integration Problem Solving
    • (Bond Bridge Pro) How to connect to a new WiFI network using the Green (WiFi) Reset

    General

    • (Bond Bridge Pro) What is PoE
    • (Bond Bridge & Pro) Changing a device name
    • (Bond Bridge and Pro) How to reboot your Bond Bridge product
    • (Bond Bridge Pro) No Response message in HomeKit
    • (Bond Bridge Pro) Integration drivers
    • (Bond Bridge and Pro) Finding connection - IP & MAC information
    See all 11 articles

    Ordering the Bond Pro

    • (Bond Bridge Pro) Our Website
    • (Bond Bridge Pro) Returns

    Customer Support

    • (Bond Bridge Pro) Technical Questions
    • (Bond Bridge Pro) Order Related Questions

    Advancced Settings

    • (Bond Bridge & Pro) Master channel verses groups
    • (Bond Bridge Pro) PowerView Gen 3 integration
    • (Bond Bridge Pro) Integrating with Screen Innovations TRO.Y
    • (Bond Bridge Pro) Third-party RF keypad compatibility
    • (Bond Bridge & Pro) Setting the shade type
    • (Bond Bridge & Pro) Not able to dim ceiling fan light through Integration
    See all 12 articles

    Set Up

    • Vertilux Bond Setup
    • Mecho Bond Setup
    • Bond Bridge Pro Integration with Vantage
    • Azenco Pergola Installation with Bond
    • (Bond Bridge & Pro) Programming Azenco devices
    • Bond Bridge & Pro) TDBU shades
    See all 14 articles

    Sidekick

    (SKS-500) Sidekick for Shades Gen 2

    • (SKS-500) Changing keypads on the Gen 2 and above Sidekick
    • (SKS-500) Gen2 Sidekick shade remote manuals

    Power related

    • (Sidekick) No led when a key is pressed or all leds flicker when pressed

    Sidekick advanced functions

    • (Sidekick) Removing a shade from a Sidekick Shade remote channel

    (SKS-500) Shade Remote Videos

    • (SKS-500) Sidekick How to use Videos

    (SKS-500) Shade remote

    • (SKS-500 ) Shade Remote order related questions
    • (SKS-500) Shade Remote technical support options
    • (SKS-500 ) Shade remote where to buy

    (SKS-500) Shade Remote

    • (SKS-500) Sidekick Shade remote Manuals

    Breeze Pro

    Outdoor Sensor set up

    • (Outdoor Sensors) Setting up the Breeze Pro

    Outdoor lighting Set Up

    • (Outdoor Lighting) Dimmer set up
    • (Firefly) How to prepare for first time use

    Firefly One

    General

    • (outdoor Lighting) Supported Products
    • Changing Password using the Bond Home application

    Smart by Bond

    Set up

    • Infratech Setup
    • (SBB) Smart By Bond Set Up Guide
    • (SBB) Ceiling Fan Setup Video
    • (SBB) Adding and Managing Remotes
    • (SBB) Voice commands for Alexa and Google

    Set up FAQ

    • (SBB) Where is the pin
    • What ports do Alexa and Google Home use with bond devices
    • (SBB) Correcting fan paired to wrong transmitter
    • (SBB) Turning access point on for set up
    • (SBB) serial number showing as WiFi network
    • (SBB) Changing Password
    See all 10 articles

    Documents

    Bond utilites

    • Compliance

    All Video List

    All

    • Support Videos

    Internal articles

    Internal Documents

    • (Bond Bridge Pro) Wall Smart in wall mounting

    (Outdoor) Knowledge Base Articles

    (outdoor Lighting)Advanced Settings

    • (Outdoor Lighting) Setting low end trim
    • (Outdoor Lighting) Advanced Network Settings

    (Outdoor Lighting) Problem Solving

    • (Outdoor Lighting) Changing password
    • (Outdoor Lighting) Led colors
    • (Outdoor Lighting) Integration Problem Solving

    (App) Known Issues

    Widgets

    • (APP) Widgets not working with iOS 18

    (App) Knowledge Base Articles

    Advanced Settings

    • (APP) Notifications
    • (APP) Delete account
    • (App) Version 3 Firmware update
    • (App) Why are groups not avaialble
    • (APP) Bond Widget
    • (App) Setting low end trim
    See all 11 articles

    (SBB) Knowledge Base Articles

    Advanced Settings

    • (SBB) Firmware Update
    • (SBB) Setting schedules using the Bond Home application
    • (SBB) Power-on State
    • (SBB) Advanced Network Settings
    • (SBB) Managing Light and Dimmer using the Bond Home application
    • (SBB) Wiping data when removing device - Bond Home application
    See all 8 articles

    Problem Solving

    • (SBB) Integration Problem Solving
    • (SBB) How do I Reset my Fan that is connected to BOND

    (SBB) Purchasing Questions

    Contacting Customer Service

    • SBB - Customer Service Hours of Operation

    (SBB) Announcements

    New Features and functions

    • (SBB) New fan timer

    (SBB) Known Issues

    Known Application Issues

    • (SBB) Newly Added Fan not Showing Up in the Application

    (Bond Bridge) Known Issues

    Third Party Related

    • Reconnect (link) Google Integration
    • Reconnect (link) Alexa Integration
    • Reconnect (link) Alexa and Google integrations

    (Bond Bridge) Announcements

    BOND Updates

    • (Bond Home) Alexa Integration Instructions when moving from the older Bond Bridge application to the new Bond Home application.
    • (Bond Bridge & Pro) Firmware versions

    (Bond Bridge) Purchasing Questions

    Customer Support?

    • (Bond Bridge) How to reach support
    • (Bond Bridge and Pro) Order related Questions

    Ordering the BOND ?

    • (Bond Bridge & Pro) Returns
    • Our Website - Free Shipping
    • Amazon / Amazon Prime
    • Home Depot

    Video Information

    Bond Installation and Setup

    • Bond Bridge - How to add a new device to Bond Home application
    • Setting up the Bond Bridge video

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