Customizing Mate Pro K1/K2/K3 Keys

Purpose / Overview

This guide explains how to assign custom actions to Mate Pro’s three quick-action keys (K1, K2, K3) using the Bond Home app. These keys allow you to trigger favorite positions, scenes, or other device actions.


Steps

  1. Pair Mate Pro with Bridge Pro (if controlling unsupported devices)

    • Required for Zigbee, 350 MHz, and other unsupported tech.

  2. Open the Bond Home App

    • Select your Mate Pro device from the dashboard.

  3. Access Key Assignments

    • Tap Key Assignments → choose K1, K2, or K3.

  4. Assign Desired Action

    • Select the action for each key (e.g., scene, favorite position, device command).

  5. Save Configuration

    • Confirm your settings are applied. Test each key to verify proper function.


Notes / Tips

  • Currently, custom keys require Bridge Pro to control unsupported technologies.

  • Future firmware updates may allow standalone use of custom keys.

  • Keep a record of assigned actions for easier troubleshooting.

  • Ensure Mate Pro and Bridge Pro are within communication range during setup.


Troubleshooting / FAQs

Q: Buttons do nothing when pressed?
A:

  • Confirm Bridge Pro is paired and online.

  • Verify the action is assigned correctly in the app.

  • Check that all devices are powered and within range.

Q: Assigned actions trigger the wrong device or scene?
A: Double-check the channel mapping in Bridge Pro and ensure the correct action is selected for each key.

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