Overview
Bond products have Local HTTP API documentation for Bond products using v2 firmware. Home Assistant’s Bond integration uses a Bond hub host and access token, and Home Assistant points users to Bond Local API documentation for obtaining the IP address and access token.
Basic checks
- Confirm the Bond device is online in the Bond Home app.
- Confirm the phone or computer running Home Assistant is on the same local network as the Bond device.
- Confirm the Bond hub IP address.
- Confirm the access token.
- Confirm the Bond device is reachable on the local network.
- Restart the integration or reload the Home Assistant integration if needed.
- If using Bond Bridge Pro, confirm whether it is connected by Wi-Fi or Ethernet.
Common symptoms
- Home Assistant cannot discover the Bond hub.
- Access token does not work.
- API requests time out.
- Devices appear unavailable.
- Device state appears out of sync.
- Commands work in the Bond Home app but not in Home Assistant.
When to contact Support
Contact Support if:
- The Bond device works in the Bond Home app but local API access fails.
- API requests time out repeatedly.
- The customer cannot obtain the IP address or access token.
- Devices are intermittently unavailable.
- The issue involves custom automation, advanced networking, VLANs, firewalls, or third-party platforms.
Comments
Need help. I want to integrate the Bond Pro with my Home Assistant. My network does indeed use VLANS. I have rules in place that permit traffic to flow freely between yet it does not work. I experimented with ip/v2/token and did see some text that included a token but I could not it working. Now when I apply that url it gives a different response "locked:1 ......." I think I locked it up but have no idea what to try next. Please advise as the integration in Home Assistant required the token up front; there does not appear to be an autodiscover.
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