Reconnect (link) Alexa Integration

If you are trying to control your Bond devices through Alexa and get a response of "Sorry something is wrong. To control, try disabling the skill and then re-enabling it from your Alexa app" or the Bond device does not work after the command is issued, you may have to re-link your Bond Home account to Alexa. Please review the appropriate video or instructions using Alexa .

Using an Android device video

Using an iOS device video

Instructions using the Alexa application

  • Open the Alexa application, select More, Skills & Games and Your Skills.


  • Select Bond Home and Disable Skill.


  • Select ENABLE TO USE, enter your Bond Home account email and password.  Once the account is linked you can select CLOSE.  Please do a discovery and you will be able to control your Bond devices again.


back to top 

Was this article helpful?
5 out of 6 found this helpful
Have more questions? Submit a request



Article is closed for comments.