If you are trying to control your Bond devices through Alexa and get a response of "Sorry something is wrong. To control, try disabling the skill and then re-enabling it from your Alexa app" or the Bond device does not work after the command is issued, you may have to re-link your Bond Home account to Alexa. Please review the appropriate video or instructions using Alexa .
Using an Android device video
Using an iOS device video
Instructions using the Alexa application
- Open the Alexa application, select More, Skills & Games and Your Skills.
- Select Bond Home and Disable Skill.
- Select ENABLE TO USE, enter your Bond Home account email and password. Once the account is linked you can select CLOSE. Please do a discovery and you will be able to control your Bond devices again.
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