Returns are handled by the seller where you purchased your Bond product.
If you have purchased the Bond on our website please send an E-mail to customerservice@bondhome.io with the following information within 30 days of receiving your product:
Requested information
- Your complete name
- Shipping Address
- Email Address
- Contact Number
- Bond serial number
- Invoice number
This will allow us to locate your information quickly and provide you with a return shipping label. Please make sure to return the Bond unit, the USB cable, and the power adapter in the original box.
If you can add the reason for the return, that will be great, as your feedback is important to us.
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