SideKick FAQ

Outdoor Shading - Decatur, Birmingham, & Huntsville, AL

Frequently asked questions regarding the Bond Sidekick (SKS-500) wireless keypad for StruXure systems.


What is the Bond Sidekick and how does it work with StruXure?

The Bond Sidekick (SKS-500) is a wireless, battery-powered keypad that acts as a physical wall remote for your StruXure Pergola X. It can control louvers, screens, and lighting either by communicating directly with the motor or via a Bond Bridge Pro.

Does the Sidekick require a Bond Bridge Pro?

No, but it is recommended. The Sidekick can pair directly with Somfy RTS motors (common in StruXure systems) as a standalone remote.

However, using a Bond Bridge Pro allows for "State Feedback," ensuring your Bond Home app stays in sync with the physical wall switch actions.

How do I pair the Sidekick with my StruXure louvers?
  1. Set the pergola motor into Programming Mode using your original remote (usually by holding the 'Prog' button until the louvers "jog").
  2. Press the Pair button on the back of the Sidekick.
  3. The louvers will jog again to confirm the pairing is successful.
What battery does the Sidekick use?

Battery requirements depend on your device generation. Check the label on the back of the device:

  • Gen 1 & Gen 2: Uses CR2032R (Murata).
  • Gen 3 & Gen 4: Uses CR2430 (Murata).

Warning: The CR2032R is smaller than the CR2430. Do not attempt to install a CR2430 into a Gen 1 or Gen 2 device; it will damage the contacts.

Recommendation: We recommend Murata brand batteries for optimal performance. These are available through distributors like Mouser Electronics.

What should I do if the LED doesn't flash?

If the LED doesn't light up or all LEDs flicker rapidly, check the following:

  • Ensure the battery is properly seated in the tray.
  • Replace the battery if it has been in use for several years.
  • Verify the keypad is not "locked" or stuck in a programming state.
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