Zohar

Bond Bridge - Can I use multiple phones / tablets to control one Bond

1. (Bond Bridge) FAQ
2. General

YES you can!  Each phone will have to sign into the same account using the same credentials in order to gain access to the Bond.  We are taking security seriously and therefore only smart phone/ ta...

• Edited April 02, 2024 14:31
• 2 followers
• 1 comment
• 15 votes

Amazon / Amazon Prime

1. (Bond Bridge) Purchasing Questions
2. Ordering the BOND ?

We are on Amazon.  Please make sure the seller is Amazon or Olibra when purchasing through Amazon. Buy on Amazon  

• Edited March 06, 2023 23:02
• 1 follower
• 0 comments
• 1 vote

(Bond Bridge & Pro) Remote recorded manually do not have a dimmer

1. (Bond Bridge) Known Issues
2. BOND Related

When a remote is recorded and can not be found in the bond database each function needs to be recorded manually. Currently in this scenario the Dimmer function can not be created. Dimmer is populat...

• Edited March 02, 2023 21:37
• 7 followers
• 2 comments
• 7 votes

(Bond Bridge and Pro) Order related Questions

1. (Bond Bridge) Purchasing Questions
2. Customer Support?

Customer support for order-related issues is available between 10:00 AM - 6:30 PM EST 7 days a week.

• Edited March 02, 2023 17:57
• 1 follower
• 0 comments
• -3 votes

Bond Bridge - 2.4GHz remotes are not supported

1. (Bond Bridge) Known Issues
2. BOND Related

The current Bond Bridge and Pro do not support 2.4GHz remotes. *We do not have any information nor a timeframe as to when a product will be developed to support 2.4GHz remotes. If you haven't alrea...

• Edited February 28, 2023 22:48
• 39 followers
• 31 comments
• -4 votes

Home Depot

1. (Bond Bridge) Purchasing Questions
2. Ordering the BOND ?

We have partnered with HOME DEPOT and the BOND is featured on HOME Depot online Bond Bridge at Home Depot.

• Edited February 28, 2023 22:15
• 1 follower
• 0 comments
• 1 vote

(Bond Bridge & Pro) Returns

1. (Bond Bridge) Purchasing Questions
2. Ordering the BOND ?

Returns are handled by the seller where you purchased your Bond product. If you have purchased the Bond on our website please send an E-mail to customerservice@bondhome.io with the following inform...

• Edited February 28, 2023 21:18
• 1 follower
• 0 comments
• 0 votes

(App) How do I set Alexa to work with my bond

1. (App) FAQ
2. General

Bond has a skill that works with in the Alexa SMART HOME SKILL which comes with every Alexa echo. You need to go to your Alexa app and search for the Bond HOME skill.  Once you download the skill, ...

• Edited March 03, 2021 15:03
• 2 followers
• 1 comment
• 10 votes

Bond Bridge - Can not find my home WIFI network

1. (Bond Bridge) FAQ
2. General

When you set up the Bond you need to choose a network that both your smart device (phone, tablet) and your Bond will connect to. It is important to note the Bond device must connect to a 2.4ghz net...

• Edited April 01, 2020 20:54
• 1 follower
• 0 comments
• 3 votes

Bond Bridge - Is it possible to connect to 5GHz WIFI

1. (Bond Bridge) FAQ
2. General

Currently the BOND can only connect to 2.4GHz WIFI routers which is covered by most WIFI routers today.

• Edited April 01, 2020 20:49
• 1 follower
• 0 comments
• 0 votes