
Zohar
Activity overview
Latest activity by Zohar-
Zohar commented, Yes. In the BOND settings you can turn on the option called - " light gating" this will prevent Alexa from turning off the light if it is already off. This will address the issue of the light being...
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Zohar commented, We are covering 433.9 and 434MHZ
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Zohar commented, Our update policy is that we push it through the app. I do want to share with you the fact that although the BOND hardware you have has a 2.4 GHz radio dedicated it was not developed or tested as ...
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Zohar created an article, Bond Bridge - 2.4GHz remotes are not supported
In the current version of the BOND we are not supporting 2.4GHz remotes. This is something we plan on supporting. In the context of ceiling fans the one remote users found that is 2.4GHz is Remote ...
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Zohar commented, Unfortunately we are not supporting this remote as it is a 2.4GHz remote. The great majority of fan remotes are under 434MHz. The BOND will eventually support proprietary 2.4GHz remote controls but...
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Zohar commented, Hey, Found the fan model but it does not specify the FCC code of the remote. Can you please share the FCC code. Thanks
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Zohar created an article, (Bond Bridge & Pro) Remote recorded manually do not have a dimmer
When a remote is recorded and can not be found in the bond database each function needs to be recorded manually. Currently in this scenario the Dimmer function can not be created. Dimmer is populat...
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Zohar created an article, Bond Bridge - Alexa Devices do not delete
When creating Fans / devices with the bond they will just show up in the Alexa App as ( switch + light). When changing the name of these devices in the bond app, the change of name will propagate t...
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Zohar created an article, (Bond Bridge) Returns
Returns are handled by the seller If you have purchased the BOND on our website please send an E-mail to customerservice@bondhome.io with the following information: Your name, your BOND account nam...
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Zohar created an article, Order related Questions
Customer support for order relate issues is available between 10:00 AM - 5:00 PM EST 5 days a week (Monday through Friday).