You can move devices from a Bond Bridge with a serial number starting with ZZ to a Bond Bridge Pro using the steps below with the Backup and Restore feature.
Backing up devices
- Make sure the Bond Bridge or Bond Bridge Pro are on the same WiFi network as the device running the Bond Home application.
- Select the Bond Bridge or Bond Bridge Pro in the Bond Home application.
- Choose advanced settings.
- Select Backup and Restore.
- If this is the first backup, the restore option will not be available.
- Select Create a new backup.
- The backup is created in year-month-day followed by hour:minute:second format.
- Each backup will be listed with the newest at the top of the list.
- Remove power from the Bond if there are Somfy RTS shade devices.
- If the Bond used for the back sends commands to the shade this could create issues with the shade being controlled on the Bond where the restore is executed.
Restoring from a backup
***note - backups are only on the Android or iOS device used to create the backup.
- If you have an integration you will need to:
- Alexa - delete old Bond devices and before the restore, do a discovery after the restore. Un-linkling and re-linking the Bond account will not remove them.
- Google - Un-link and re-link the Bond account.
- Smartthings - Un-link and re-link the Bond account.
- Make sure the Bond Bridge or Bond Bridge Pro are on the same WiFi network as the device running the Bond Home application.
- You need to use the same device the backup was made on to do the restore.
- Select the Bond Bridge or Bond Bridge Pro in the Bond Home application.
- Choose advanced settings.
- Select Backup and Restore.
- Select Restore from an existing backup.
- If you have never created a backup, Restore from an existing backup will not be displayed.
- Select a backup to restore. The newest backup is at the top of the list and select Restore.
- The restore is complete when Restore Done is displayed.
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