(App) Backup and restore your Bond devices

If you have a Bond Bridge with a serial number that starts with Z (ZZBL11111 as an example) you have the ability to backup and restore the devices on your Bond Bridge. 

Please note that you can backup to a different Bond Bridge unit with the exception detailed in the table below.

***Notes
*Serial number is located on a sticker attached to the bottom of the Bond or in the application located by selecting the Bond Bridge or Bond Bridge Pro.
*The backup is stored on the phone device with the Bond Home application where the backup was made.  Restoration must be done from the same phone device.

Bond product with starting serial Restore to Bond product with starting serial Restore (yes/No)
Bond Bridge - ZZ Bond Bridge - ZZ yes
Bond Bridge -ZZ Bond Bridge Pro - ZP yes
Bond Bridge Pro - ZP Bond Bridge Pro - ZP yes
Bond Bridge Pro - ZP Bond Bridge -ZZ no

 

Backing up devices

  1. Make sure the Bond Bridge or Bond Bridge Pro are on the same network as the device running the Bond Home application.
  2. Select the Bond Bridge or Bond Bridge Pro in the Bond Home application.
  3. Choose advanced settings.
  4. Select Backup and Restore.
    1. If this is the first backup, the restore option will not be available.
  5. Select Create a new backup.
  6. The backup is created in year-month-day followed by hour:minute:second format as shown below.
    mceclip1.png
  7. Each backup will be listed as in the example above with the newest at the top of the list.

Watch the video on how to backup

Restoring from a backup

  1. If you have an integration you will need to:
    1. Alexa - delete old Bond devices and before the restore, do a discovery after the restore.  Un-linkling and re-linking the Bond account will not remove them.
    2. Google - Un-link and re-link the Bond account.
    3. Smartthings - Un-link and re-link the Bond account.
  2. Make sure the Bond Bridge or Bond Bridge Pro are on the same WiFi network as the device running the Bond Home application.
  3. Select the Bond Bridge or Bond Bridge Pro in the Bond Home application.
  4. Choose advanced settings.
  5. Select Backup and Restore.
  6. Select Restore from an existing backup.
    1. If you have never created a backup, Restore from an existing backup will not be displayed.
  7. Select a backup to restore.  The newest backup is at the top of the list
    mceclip2.png
  8. Select Restore.
  9. The restore is complete when Restore Done is displayed.

Watch the video on how to restore

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