(Bond Bridge) Remote programming help using the legacy Bond bridge application

Steps to help program the BOND with your remote

  1. Make sure both the Bond Bridge and the BOND application have a connection to the internet.
  2. Create a new device and try again using the steps below.
  3. Get closer (1 foot) or further away (4 feet) from the BOND and try again
  4. Try a different angle from the BOND
    1. First try pointing directly at the BOND.  Use the USB plug as a reference for the back.
  5. If that doesn't work:
  6. AS the BOND is scanning (flashing blue light) press multiple times repeatedly on a function on your remote - Some remote control time out after 5 seconds.
  7. Try the same as step 6 but with a different function on your remote
  8. Power the BOND off and ON.
  9. Consider replacing the battery in your remote control - signal maybe too low for the BOND to detect correctly.

 

Video for Remote Troubleshooting

 

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