Trouble Shooting Programming the BOND

Steps to try and get the remote to program the BOND

  1. Make sure the device the application is on is connected to the internet.
  2. Create a new device and try again using the steps below.
  3. Get closer (1 foot) or further away (4 feet) from the BOND and try again
  4. Try a different angle from the BOND
    1. First try pointing directly at the BOND.  Use the USB plug as a reference for the back.
  5. If that doesn't work:
  6. AS the BOND is scanning (flashing blue light) press multiple times repeatedly on a function on your remote - Some remote control time out after 5 second.
  7. Try the same as step 5 but with a different function on your remote.
  8. Power the BOND off and ON.
  9. Consider replacing the battery in your remote control - signal maybe too low for detection.
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