Technical Questions

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17 comments
  • setting casablanca fan remote to bond big problem not working Really problem with remote with fan speeds etc any suggestions

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  • I successfully set up 3 ceiling fans controlled by Bond. But the 4th one (and the one I actually purchased it to control) is not found by Bond. It is a Monte Carlo 3MAVR60XX Series Fan, UL Model NO.: 3MAVR60XX.

    Please help me resolve this because this fan was the main reason I purchased the Bond.

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  • Hey,

    Found the fan model but it does not specify the FCC code of the remote. Can you please share the FCC code. Thanks

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  • Remote model: 7RC04-CF00001
    FCCID: R8Y7RC04-CF 100001
    IC: 11692A-CF 100001

    CCAG13LP0240T6 Pan-World Technolodies, Inc.

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  • Unfortunately we are not supporting this remote as it is a 2.4GHz remote. The great majority of fan remotes are under 434MHz. The BOND will eventually support proprietary 2.4GHz remote controls but this is something that will take few months for us to achieve.

    Sorry for the inconvenience

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  • OK. I can wait a few months. So you're saying that you will be supporting this in the future, correct? And will the BOND update automatically? How will I know when to check it again?

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  • Our update policy is that we push it through the app. I do want to share with you the fact that although the BOND hardware you have has a 2.4 GHz radio dedicated it was not developed or tested as we have just launched 3 weeks ago.

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  • by 434MHz do you mean 433.9Mhz as I've that's what the remotes are using that I have?

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  • We are covering 433.9 and 434MHZ

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  • Bond will only control 2 speeds on my ceiling fan. Can't get it to work with high speed, fan off, light on or dimmer.

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  • Recently had firmware version 1.113 installed. What does it provide? There is no description if changes/fixes/improvements anywhere on your site. Also, when will you add light dimmer control to Alexa?

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  • Is there any word on 2.4 GHz radio? I would love to find a solution for linking my Monte Carlo Maverick Max 70 fan to home automation, but the DC motor and 6-speed 2.4 GHz remote control system makes this challenging. http://www.montecarlofans.com/51316/70-Maverick-Max---Black-3MAVR70BK.html

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  • Any plans to support a 304Mhz system?
    https://fccid.io/KUJCE9805/

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  • Any progress update from above Dec 2017 regarding support for 2.4GHz?

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  • "Unfortunately we are not supporting this remote as it is a 2.4GHz remote. The great majority of fan remotes are under 434MHz. The BOND will eventually support proprietary 2.4GHz remote controls but this is something that will take few months for us to achieve."

    Well all 4 of the 4 fans in my house are apparently 2.4Ghz, making the Bondhome useless. It's clearly advertised as working with ALL fan remotes, not only 434MHz remotes.

    Right on this website:
    "Works with any remote-controlled ceiling fan"

    NOT TRUE

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  • Hi:

    I have a bond setup to work with Alexa on 3 fans in my home and it works great. I am having one problem, though. When I ask Alexa to turn on just the fan light, the fan also come on, so I have to ask Alexa to turn it off which it does. I also have the fan set up in a group with a couple of table lamps control through smart switches. When I ask Alexa to turn off the group, it turns everything off, but then turns on the fan light again. Any suggestions how I can resolve this? Thanks.

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  • Yes. In the BOND settings you can turn on the option called - " light gating" this will prevent Alexa from turning off the light if it is already off. This will address the issue of the light being a toggle switch on the ceiling fan.

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