We are here to help

We have a customer service team that is ready to help on any issue that you may have

you can reach us on our Chat on our web site Email to customerservice@bondhome.io or open the BOND app and go to help.

Was this article helpful?
3 out of 15 found this helpful
Have more questions? Submit a request


1 comment
  • Hi,

    The BOND iOS app controls my fan & light just fine but Alexa Skill won't work. (it used to work then simply stopped)

    "Waiting for Bond by Olibra.." then "Device is Unresponsive" is what I get when I try to control my fan through the Alexa iOS app.

    So, if my iPhone is talking to my BOND and my BOND is talking to my ceiling fan then why won't Alexa work with BOND?

    I really want to like this device but it's been a pretty frustrating experience so far.

    Thanks in advance for any help offered.


    Comment actions Permalink

Please sign in to leave a comment.